Shipping and delivery
Estimated delivery times:
USA: 3-5 days
Canada: 5-10 days
World: 10-30 days
Your order will be shipped on average within 3 days according to the order.
International maritime transport:
International shipments may incur customs charges. For each country, the customs policy is different, and the charges are usually based on various factors such as weight, value and size. We do not take any responsibility for the customs charges.
The order never arrived:
If your order hasn't finished arriving, let us know! First check your shipping confirmation and verify that you entered the correct address. If the address was incorrect, although we would be happy to send you another order to the correct address, this should be at your expense.
If the delivery address was correct, contact us at
firstname.lastname@example.org by noting your order number we will see what can be done.